Troubleshooting
From time to time you may experience difficulties playing a video. If this happens, your web connection may be faulty or there could be a problem at our end. A quick way to establish where the fault lies is to try to access a similar video service.
If you can access other video sites without issue and believe the problem to lie with View-Point, please email viewpoint@weatherbys.co.uk and we will do our utmost to rectify the problem.
If you are unable to access video content from either our site or others, it may be:
> There is a fault with your computer.
> There is a fault with your internet connection.
> Your computer is protected by a firewall.
In all cases, we advise that you check with your technical support service or refer to your computer manual. You should also refer to the following link for further information:
